April 2013
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Are You Sharing Global Information?
To broaden cultural intelligence across a global organization, build a knowledge management system that can gather, house and disseminate it.
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Study Aims to Confirm and Dispel Myths About Millennials
The clearest finding: Millennials, as do other generations, want more work-life flexibility — and they are willing to pay for it.
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ICMI to Launch New Courses at Upcoming Symposium
The provider of resources for customer management professionals will add courses on leadership and management at its June symposium in Chicago.
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How to Build a Culture of Communication
The key to motivating people and building a strong culture of communication is trust.
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How Do People Learn Best?
Use real-life scenarios to turn learning into a more powerful engine. When leaders make all the decisions, those decisions aren’t always the best.
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How to Optimize Company Performance
Create a relationship between learning and financial results. The financial need for quality executive leadership has been demonstrated repeatedly.