A diversifying patient base requires hospitals and health care centers to equip their staffs with the right cultural sensitivity.
Diversity leaders need to know how to create workplaces where strangers from different backgrounds don't stay strangers for long.
The police shootings in America and terrorist attack in France might seem like another way the world is being stripped of its humanity, but it's also a call for us to address prejudice in both our business and social worlds.
There is a growing recognition of the importance of cultural competence in leading organizations. I have just completed a comprehensive study of best practices, and here are a few conclusions: Organizations such as Johnson & Johnson and Hilto…