Survey: Most Managers Lack Empathy

Woodcliff Lake, N.J. — March 24

Empathy among corporate managers is in short supply, according to a survey of more than 600 employees by talent mobility consulting firm Lee Hecht Harrison.

The survey found that 58 percent of managers fail to show the right level of understanding toward their employees.

Lee Hecht Harrison surveyed 626 workers throughout the U.S. via an online poll asking, “How would you rate your manager’s ability to demonstrate empathy for employee situations?”

The survey found:

• Appropriately understanding: 42 percent

• Rarely understanding: 30 percent

• Not at all understanding: 22 percent

• Behavior is overly intrusive: 6 percent

Source: About Lee Hecht Harrison (LHH)