Faulty Performance at Fast-Food Restaurants

• Nagoya, Japan-based chain restaurant Bronco Billy Co. closed a Tokyo branch in August to retrain staff after an employee uploaded a picture of himself sitting inside a refrigerator on the job.

• In December 2011 three University of California at Irvine students of Asian heritage went to a Chick-fil-A location in Orange County and were insulted with racist stereotypes. The employee at the register reportedly never asked for their names, instead labeling two of the students with the terms “Ching” and “Chong” on their receipts.

• Two Domino’s Pizza employees in North Carolina faced felony charges after a video showed them passing gas on salami, stuffing cheese up their nostrils and then using the ingredients in the food in 2009.

• In late 2010 several workers at a Sacramento, Calif., Burger King were fired for leaving profane messages on customers’ receipts.

• In September 2011, a Starbucks employee wrote an insulting term on a patron’s cup instead of her name. The incident went viral.