Survey: More Retailers Hiring This Holiday Season

Chicago — Oct. 16

Retailers will be stocking up on additional staff this holiday season, according to a new survey.

Thirty-nine percent of retail hiring managers reported that they plan to hire seasonal workers this year, up from 36 percent last year and 29 percent in 2011, according to an annual survey on holiday retail hiring from CareerBuilder.

Employers in information technology (18 percent), leisure and hospitality (16 percent) and financial services (16 percent) also plan to hire seasonal staff. Half of employers hiring seasonal staff will pay $10 or more per hour.

The national survey was conducted online by Harris Interactive from Aug. 13 to Sept. 6. It included 2,099 hiring managers and human resource professionals across industries and company sizes.

While people most often associate seasonal work with retail, there is also a wide range of opportunities in corporate settings as companies wrap up the year.

Popular positions companies will be recruiting for this holiday season include:

  • Customer Service — 33 percent
  • Shipping/Delivery — 18 percent
  • Inventory Management — 17 percent
  • Administrative/Clerical — 15 percent
  • Sales (non-retail) — 12 percent
  • Marketing — 9 percent
  • Accounting/Finance — 6 percent

Companies tend to hire who they know. The majority of employers (67 percent) who hire seasonal staff said they typically re-hire some of the same people for holiday positions every year.

The survey also shows that companies target certain workforce segments more often to fill seasonal roles. Nearly half of employers said they tend to recruit a higher proportion of college students for holiday jobs, while 17 percent hire more retirees.

Source: CareerBuilder