Survey: Amid Corporate Scandals, Trust And Engagement Declines

London — July 23

Only 36 percent of workers trust their senior leaders and 58 percent of workers display signs of having adopted a “not bothered” attitude to their work, according to the Chartered Institute of Personnel and Development’s latest quarterly Employee Outlook survey of more than 2,000 employees across the U.K.

The survey found that employees who display “neutral” engagement are about half as likely to go the extra mile with regard to workload and hours than those who are engaged and nearly three times more likely to be looking for a new job. It also found a strong correlation between employee engagement and knowledge of the organization’s core purpose.

Other key findings from the report include:

• Just 36 percent of employees say that they trust senior leaders in their organization.
• Just 24 percent of employees agree they are consulted by senior managers about key issues that affect the business.
• Only 40 percent of respondents are satisfied with the opportunities that exist to feed their views and ideas upwards to senior managers.
• Employees who trust their senior managers are more likely to express satisfaction with their wellbeing and are less likely to report being under stress.
• Those who are engaged scored on average plus-69 in terms of their likelihood to go the extra mile, compared to an average score of plus-37 for those who are neutrally engaged and minus-18 for those who are disengaged.
• Of those who are neutrally engaged, 26 percent reported they are looking for a new job, compared to 9 percent of engaged employees and 66 percent of disengaged employees.
• Those who are engaged scored on average plus-98 in terms of their likelihood to know the core purpose of the organization, compared with an average score of plus-69 for neutrally engaged and minus-23 for those who are disengaged.

Source: CIPD