Improving Emotional Intelligence Through Behavioral Style

Thursday, Mar 18, 2010 1:00pm CST

Hear the Recording

Intellect and functional skills are important, but research shows that emotional intelligence is the most important factor in effective leadership. There is a proven link between emotional intelligence and measurable business results. This webinar, sponsored by TRACOM Group, looks at the latest research on the subject of emotional intelligence including:


  • Why emotional intelligence matters.
  • The business case for emotional intelligence.
  • Can emotional intelligence be learned?
  • Improving emotional intelligence through behavioral style. New research on emotional intelligence in the workplace.


Participants will receive a copy of the presentation and a white paper detailing the new emotional intelligence research.


David Collins
Vice President, General Manager, Training Solutions

David Collins joined Tracom in 2003 to lead the company's direct sales force and network of resellers and consultants. He has been in the training and development field since 1989, including work in technology training, leadership development, e-learning, recruitment selection and succession planning. Collins has managed the expansion of Tracom's product offerings, particularly new courses and guides to apply social style concepts. He has successfully led sales efforts for packaged products and custom solutions and has worked with fast-growing companies such as LearningByte International and ePredix. He is a graduate of Syracuse University.

Casey Mulqueen, Ph.D.
Director of Research

Casey Mulqueen, Ph.D., is responsible for the development and validation of individual and organizational assessments, including Tracom’s world-renowned Social Style Model instruments. Mulqueen has experience developing a wide variety of assessments such as 360-degree feedback programs, performance appraisal systems, employee opinion surveys, training needs analyses and program evaluations. His expertise in cross-cultural assessment and norming has helped ensure global surveys are valid and reliable in different areas of the world. Mulqueen also has been involved in the development of global knowledge management systems, helping companies to maximize their intellectual capital. He holds a Ph.D. in industrial-organizational psychology from the Illinois Institute of Technology.

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