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Pursue Effective Practices, Not Best Practices

August 13, 2013
Perform a Google search any time of the week on the words “best practices,” and you are likely to get north of 300 million hits. Ever since the adoption and propagation of this term by management consultants, it’s become one of the most popular buzzw...
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At Whit's End

Whits End

Gender Balance

Gender Balance

Happy Mother’s Day?

April 10, 2014
OK, I don’t like Mother’s Day. I admit it up front. My mother didn’t like it either. And I try to take after her … she is one of the world’s great mothers. An unsung hero who survived the worst the world had on offer, and then raised me to appreciat...
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Rethink Your Vocabulary

June 11, 2012
In managing gender balancing effectively, vocabulary is an absolutely crucial leadership tool. Leaders need to know how to talk about gender – positioning it as a business issue, which is the responsibility of all managers. It helps to be very inclus...
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Diversity By The Numbers

Diversity By The Numbers

Global Workplace

Global Workforce

Focusing on Racists Perpetuates Racism

May 21, 2014
Donald Sterling is in the news — a name I didn’t know until a few weeks ago, although I’m a Los Angeles native and have seen the Clippers play live. As a diversity and inclusiveness practitioner I’ve been asked what I think about him and his “racist”...
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My Generation

My Generation

Feedback: Friend or Foe?

December 20, 2012
I love football, and I watch it regularly — especially when the Pittsburgh Steelers are playing. I recently was watching a game, and one of my favorite players, Troy Polamalu, made an outstanding play. With cameras watching, he ran back to the huddle...
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Diversity and Inclusion

Taking Chances

August 19, 2011
If I was Kathyn Stockett, author of the New York Times best-selling novel The Help, I would be so proud of the movie. The film adaptation, starring Viola Davis (Aibileen), Emma Stone (Skeeter) and Octavia Spencer (Minny) captures the essence of the b...
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Minorities Can Be Heroes Too

August 11, 2011
It’s summer, and if you’re an avid movie-goer, that means it’s all about the action blockbuster. Action movies, along with war flicks and drama films, are among my favorites: They’re full of men, the good guys always win and I...
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Shame on You, Mr. CEO

July 25, 2011
Diversity leaders, get ready to roll your eyes at the insensitivity and even audacity that the now-former CEO of New Zealand's Employers and Manufacturers Association recently displayed on the air. During a radio debate, the CEO spat out remarks ...
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Perception is Everything

June 23, 2011
A new study — “Whites See Racism as a Zero-Sum Game That They Are Now Losing” — reports that more whites in America than blacks believe they are victims of racism. A research team led by Samuel Sommers, a psychologist at Tufts...
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All Onboard

all-onboard

Mentoring and On-Boarding: Two Peas in a Pod

October 26, 2012
Does your on-boarding program have a mentoring element to it? It should. For as much reading and researching as I've done on the importance of mentoring and coaching, I can hardly think of a period in the lifespan of an employee when having a mentor...
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Leverage Social Media in On-Boarding

July 12, 2012
I know it's been a while, but I thought I'd brush off the dust here with what I'm sure many will agree is an absolutely stunning revelation: Social media is pretty remarkable. OK, so maybe that was a little sarcastic. As we pass the halfway point ...
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Happiness at Work Takes Work

June 21, 2012
Happiness is something everyone wants, in some vague and ill-defined way, but few of us are willing to work at it. Work at happiness, you ask? Isn’t happiness bestowed upon us by fate and circumstance? Not really; if that were true, then how do you e...
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Beyond X & Y

Beyond X & Y

Manage Performance Now — Not Later

January 24, 2013
The notion of the traditional performance review has always baffled me. Being that I am 25 years old and largely still considered a “kid” in today’s workforce, I've always felt as if job performance should always be critiqued and cultured on a const...
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Big Data

Big Data

In Analytics 3.0, Big Data Equals Big Insights

June 25, 2013
I recently attended the International Institute of Analytics (IIA) conference where Tom Davenport introduced Analytics 3.0. He felt we were transitioning from Analytics 2.0 to Analytics 3.0. Let me explain. We have been in Analytics 2.0 for approxima...
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Bringing Data to Life With Our People

May 29, 2013
David Vance, an advisory board member of mine, recently spoke on a conference panel, where he made a plea to the learning community to step outside their comfort zone and overcome fear. Learning organizations are terrified of making projections for f...
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Strive to Prove Effects of Learning Investments

March 21, 2013
What is a proof of causation, really? How can we establish the connection between an investment and a business effect or say which metric drives another? Why should we strive to get to causation using our big data? Because to compete in today’s compe...
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Be Careful Interpreting Correlated Data

March 11, 2013
Any time you walk into a doctor’s office, whether it’s a hospital or a bush clinic in a tent, someone takes your pulse and temperature. This sort of basic triage is fundamental to understanding your data. This sort of fundamental information on da...
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From the Editors

From the Editors

Performance Reset

Performance Reset

Technology Is No Threat If You Are a Learner

June 20, 2014
Some of you are old enough to remember the lines from a popular Bob Dylan song from 1964, “The Times They Are A-Changin.” He was prescient beyond what even he could have imagined. Not only are times changing, but they are changing at a rate faster ...
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When Companies Suffer From CEOpathy

May 14, 2014
The antivirus company Symantec seems to have been infected by its own virus — what I call CEOpathy. In March 2014, the security company fired its CEO for the second time in two years. And, it isn’t the only company to become infected. In fact, CE...
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Psychology At Work

Psychology At Work

Shut Down the Office and Watch the World Cup

July 1, 2014
The entire country is swept up in soccer fever, something that comes as quite a surprise to those of us raised on American sports such as baseball and football where a tie is like "kissing your sister" (as Bear Bryant used to say) and players can use...
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One Simple Rule for Happiness

June 5, 2014
If you want to be happier today — without losing 20 pounds, starting a lasting relationship, finding your true purpose in life or buying a new Porsche Carrera — follow this simple rule: use your strengths. That is it; nothing more. Clear out the clut...
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Advice for Graduates

May 21, 2014
For the 58th year in a row I was NOT asked to give a commencement speech at a major university — or any school, for that matter — but if I had, here is what I would have said to graduates entering the workforce: 1. Get after it. No gap year, exten...
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The Recruitment Revolution

The Recruitment Revolution

The Week That Was

The Week That Was