FiveTips to Facilitate Strategic Onboarding

 -  3/23/11

It's not just about landing the best candidate. Attention must be paid to onboarding new employees so that they can deliver results that move the organization forward.

Your company is celebrating a great new hire – someone whose skills, experience and reputation precede him. Now what? No one had fully expected him to say yes. No one was exactly sure what his responsibilities should be. Now it’s time to figure that out. But now is way too late.

It’s not just about landing the best candidate. Part of hiring and onboarding employees is strategic planning. Attention must be paid to onboarding new employees so that they can deliver results that move the organization forward in line with its purpose and priorities.

To that end, here are some guidelines for talent leaders to bear in mind:

Start by stopping. Onboarding begins with business objectives. Start by getting managers to stop and figure out what they want to accomplish and how they expect their future new employees to deliver or contribute to target results.

Think business strategy. The company risks leaving a lot on the table if the people doing the hiring treat it as a transactional event as opposed to a strategic opportunity.

Here are three common phrases hiring managers should never accept without following up:
•    “Just fill the position.” Hang on. Will the positions as defined deliver the results the managers need? If not, this is a great time to push them to re-craft the jobs to further their business strategies.
•    “Find me the best candidate.” The best at what, precisely? Do they need the best skill set, or will the individual’s inherent behaviors and motivators be more important to delivery of business results than skills and experience? Push senior leadership hard to complete their thinking before implementing anything, even a broad search initiative.
•    “I know what I need…” They may know what they need, but do they know what their stakeholders and their new employees’ stakeholders need? Without stakeholder alignment, they will never make the right hire because their new employees — no matter how great they are — will be burdened with incompatible expectations.



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